Last Updated: 18 September 2026
This Privacy Policy explains how personal information is collected, used, stored and protected when you visit https://www.webdesigninwigan.co.uk/, contact me about a website project or become a client.
The website provides WordPress web design, website development, redesign, maintenance and related website services.
Personal data is handled in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018, as amended from time to time.
Throughout this policy, “I”, “me” and “my” refer to the operator of webdesigninwigan.co.uk.
- Who Is Responsible for Your Personal Data?
The website is operated by:
Search Focus
305 Wigan Road
Ashton-in-Makerfield
Wigan
WN4 9ST
Website: https://www.webdesigninwigan.co.uk/
You can contact me regarding privacy or data-protection matters through:
https://www.webdesigninwigan.co.uk/contact/
For personal data collected directly through this website or for my own business administration, I will normally act as the Data Controller.
When I access or process personal data contained within a client’s website solely to provide agreed website services, the client may instead act as the Data Controller and I may act as a Data Processor.
- Personal Information You Provide
When you contact me, request a quotation or discuss a website project, I may collect information including:
- Your name
- Your business or organisation name
- Your email address
- Your telephone number
- Your existing website address
- Your business location
- Details about the website or service you require
- Information contained within your enquiry or correspondence
If you become a client, additional information may be required to manage the project and business relationship.
This can include:
- Billing and invoicing information
- Business contact details
- Website login information
- Hosting or domain account information
- Project files and content
- Information required to configure third-party services
You should avoid sending sensitive personal information unless it is genuinely necessary for the service being discussed.
- Information Collected When You Use the Website
When you browse webdesigninwigan.co.uk, technical information may be collected automatically by the website, hosting environment, security systems or analytics services.
Depending on the technologies currently enabled, this may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Approximate visit duration
- Referral source
- Technical error information
- General interaction data
This type of information may be used for website operation, security, performance monitoring and analytics.
- Contact Forms and Enquiries
When you submit a contact form, the information entered into that form is used to respond to your enquiry.
This can include enquiries concerning:
- New WordPress websites
- Website redesigns
- WooCommerce websites
- Website migrations
- Booking or ecommerce functionality
- Website maintenance
- Website hosting
- Website support
Form submissions may be delivered by email and may also be stored within the website or form system depending on the configuration in use.
Security and anti-spam services may process technical information to identify automated or malicious submissions.
- Web Design Cost Calculator
The website may provide a web design cost calculator that allows visitors to select website requirements and receive an estimated project budget.
Information entered into or selected within the calculator may include:
- Website type
- Design level
- Approximate number of pages
- Content requirements
- Website functionality
- Optional support services
The calculator is intended to provide an indicative website budget.
Selections made within the calculator do not normally need to identify an individual unless you subsequently send those details as part of an enquiry.
- How Personal Information Is Used
Personal information may be used for purposes including:
- Responding to enquiries
- Providing website quotations or proposals
- Planning and delivering website projects
- Providing WordPress maintenance or support
- Managing client relationships
- Issuing invoices and maintaining financial records
- Providing customer support
- Operating and securing the website
- Preventing spam or malicious activity
- Monitoring website performance
- Understanding general website usage
- Improving website content and usability
- Complying with legal, accounting and regulatory obligations
Personal information will not be intentionally used for purposes that are incompatible with the reason it was originally collected unless there is a lawful basis for doing so.
- Lawful Bases for Processing
UK data protection law requires a lawful basis for processing personal information.
Depending on the circumstances, the following lawful bases may apply.
Contract
Personal information may be processed where it is necessary to take steps at your request before entering into a contract or to perform an agreement for website design, development or related services.
This can include preparing quotations, communicating about a project and delivering agreed services.
Legitimate Interests
Personal information may be processed where this is reasonably necessary for legitimate business interests and those interests are not overridden by your rights and freedoms.
Examples may include:
- Responding to business enquiries
- Maintaining records of client communications
- Securing the website
- Preventing fraud or spam
- Understanding and improving website performance
- Maintaining business relationships
Where legitimate interests are relied upon, the nature of the processing and its effect on individuals should be considered.
Consent
Consent may be relied upon where required for:
- Optional cookies
- Analytics technologies where consent is required
- Marketing cookies
- Certain forms of direct marketing
Where processing is based on consent, you may withdraw that consent.
Legal Obligation
Personal information may be processed where necessary to meet legal, tax, accounting or regulatory obligations.
- Cookies and Tracking Technologies
This website may use cookies or similar technologies.
These can support:
- Essential website functionality
- Security
- Cookie preferences
- Analytics
- Website performance measurement
- Interactive functionality
Non-essential cookies should only be used with consent where consent is legally required.
Further information is available in the website’s Cookie Policy.
- Analytics
Website analytics may be used to understand how visitors find and use webdesigninwigan.co.uk.
Analytics information can help identify:
- Popular pages
- Traffic sources
- General visitor behaviour
- Technical problems
- Areas of the website that may need improvement
Where an analytics service uses non-essential cookies or similar tracking technologies, it should only be activated after the appropriate consent has been obtained where required.
Analytics information is generally used in aggregated form rather than to identify individual visitors directly.
- Client Website Data
Providing WordPress design, development, migration or support can sometimes require access to personal information contained within a client’s existing website.
Examples may include:
- Contact-form submissions
- Customer accounts
- WooCommerce customer information
- Order information
- Booking information
- Website user accounts
- CRM information
- Email marketing information
- Website databases
